Best Western Chelsea Inn

Business Hour

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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User Comments

Glen Reddemann 2017-09-20

A very disappointing stay. While the room was clean and the bed comfortable the young Hotel staff seemed overwhelmed with guests and problems and were in-equipped to handle these situations well. The hotel is also difficult to get into as the parking lot is off of a side street and if you drive too far you have to circle around a large area to try again
Veronica West 2017-09-14

Why I Would Come Back: > The free breakfast included the following Gluten-free selections: scrambled eggs, cubed potatoes, oranges, bananas, yogurt, juices (including Passion Fruit-Orange-Guava), whole & skim milk, Honey Nut Cheerios, gluten-free bread, coffee, a variety of teas, Splenda, oatmeal & toppings. > The front desk staff was very nice. > The bathtub was a soaking tub. > It's located right off the the highway with super-easy access. Why I Wouldn't Come Back: > There is a smell in the hallways (not the front desk area) like it used to allow smoking. > The carpet in the room was stained in many, many places. > The TV didn't work. When we called, they were prompt in coming up and fixing it. However, they also shared that it's a common problem that they tend to often. > The carpet in the hallway on the 2nd floor is rippled and needs to be replaced. The area that's rippled is about 10ft X 3ft and nearly unavoidable in order to access the majority of the rooms (including mine). It's a tripping hazard, especially for those with mobility issues. > The sheets are ill-fitting, which means they were constantly coming off of the mattress. > There was unused cabinetry/furniture sitting in the hall next to the elevator on the 2nd floor. > Exiting the parking is odd and narrow down a non-road/alley. Overall: I won't be staying here again.
Nicky Roy 2017-09-08

The staff was very friendly and accommodating. Rooms were clean and comfortable. The AC units were really great and the breakfast was good.
Christine Baxter 2017-08-05

Room was decent and the staff was pleasant. Restaurant was closed but they had continental breakfast until 9:30. Overall an ok hotel but definitely not worth $300/night.